CRM Solutions
Our CRM solutions help customers address a variety of CRM implementation issues in areas like customer retention, account management, campaign management or call center interactions. We help our customers devise strategies to increase revenue, productivity and customer satisfaction. These strategies are then brought to life by carefully choosing the right package solution, its perfect implementation and providing support and training to the end user. Enterprise Portals
With the emerging number of applications enterprises have, the amount of information is vast and need to be managed efficiently. Effective aggregation and management through the use of enterprise portals has become very crucial in maintaining a homogeneous flow of relevant information through a single-point source.
Enterprise portals play a very important role in all domains, but the value addition it gives varies from domain to domain. For example portals could boost employee productivity in the Banking & Financial sector whereas it could give better customer satisfaction in the Telecom domain. Our service offerings include:
* Enterprise portal architecture design and implementation
* Portal consolidation services
* Interfacing to existing applications
* Personalization & Collaboration
